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The terms below govern every visit to our website and every order placed with PRISUNLUX. Please read them carefully — placing an order means you accept them in full.
By browsing our website or placing an order with PRISUNLUX, you agree to be bound by the Terms & Conditions set out on this page. These terms apply to every visitor, customer, and order, without exception, and form a binding agreement between you and PRISUNLUX from the moment you use our site or services.
If you do not agree with any part of these terms, we ask that you refrain from using the website or placing an order.
All prices displayed on our website are listed in Indian Rupees (INR). Prices are subject to change without prior notice, though any change will never affect an order that has already been confirmed and paid for.
We take care to photograph and describe every piece as accurately as possible. That said, due to differences in screen calibration, lighting, and the natural character of fine materials, the color, finish, or design of a product you receive may vary slightly from the images shown on our website. Such variation is normal and is not considered a defect.
Orders can be canceled only before they have been dispatched. Once an order leaves our facility, it can no longer be canceled, so we encourage you to reach out as early as possible if you wish to make a change.
All sales are final. We do not offer returns, exchanges, or warranties on any of our products. We encourage you to review product details, sizing, and descriptions carefully before completing your purchase.
Delivery times shown at checkout or in order confirmations are estimates only. Actual delivery may vary depending on your location, courier availability, and other factors outside our control. We will do our best to keep you informed of any significant delays.
PRISUNLUX reserves the right to cancel or refuse any order at our discretion — for instance, in cases of suspected fraud, pricing or stock errors, or where fulfilling an order is not reasonably possible. Where this happens, we will notify you and process any applicable refund promptly.
All content on this website — including images, product designs, text, and logos — is the property of PRISUNLUX and is protected under applicable intellectual property laws. None of it may be copied, reproduced, or used in any form without our prior written permission.
By placing an order with us, you confirm that you have read, understood, and accepted these Terms & Conditions in full. This acknowledgement applies to every order placed on the PRISUNLUX website, regardless of order value or product category.
If you have any questions about these Terms & Conditions, we're happy to help.